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HOW THE JATC WORKS WITH QUALITY ASSURANCE
Since 1997, we have actively worked on quality assurance of our work processes. Our quality work is based on JATC Community Health Care's systematic quality management system. Management, together with staff, work in accordance with the company's mission and values to ensure holistic, safe, sustainable and innovative care.All care is planned together with the needs of the individual at the center. IBIC for adults. Our educational work is based on research-based methods and proven experience.
We continuously monitor and ensure the quality of care in everyday life. This is done through:
We continuously monitor and ensure the quality of care in everyday life. This is done through:
- Regular self-assessments
- Feedback and complaint handling
- Non-conformity reports
Participant satisfaction
We ensure participant satisfaction through the SKR National User Survey. The survey focuses on four areas:
- Safety and well-being
- Treatment of people
- Participation
- Self-determination
Customer and employee satisfaction
We also ensure customer and employee satisfaction. The overall result enables us to take a proactive approach to training, planning, ensuring and developing our activities.
If you have any questions regarding our management quality work, please contact our Head of Nursing.
How we deliver quality
- We work flexibly and tailor care to individual wishes as far as possible.
- We meet the unique needs of each individual. We start from the individual's needs at the center, focusing on each individual's uniqueness and life circumstances.
- Through our quality management system and our values, we plan and ensure care based on science and proven experience.
Learn more about JATC Community Health Care's holistic concepta
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